E30-4 We are confirming your subscription Error
Have you ever seen this error notification on your DStv system? E30-4 We are confirming your subscription. This may take a few minutes. Dail *120*68584# or visit selfservice.dstv.com to clear this error. The DStv SMS reset is quite easy and painless. Next to a E48-32 There is no signal error an E30-4 error is most common. Also E16 error codes that is account related. Therefore knowing what to do when you get one of these errors is crucial.
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What causes a E30-4 Error?
First of all let us start with what will cause a E30-4 Error. When your DStv decoder loses signal for a extended period of time it loses connection with the DStv satellite. Consequently when the connection is restored your DStv decoder needs to verify your account status. Therefore when this process is initiated your DStv decoder will display a E30-4 We are confirming your subscription Error.
What can I do to clear a E30-4 Error?
In conclusion this error does not mean that your DStv account is in arrears. This error will most probably clear with in the next 5 minutes. Therefore no action is needed but this isn’t always the case. Sometimes the error persist and intervention is needed.
The onscreen notification gives you two ways to clear this error on their self service platform. Firstly you can dial *120*68584#. By doing this you will receive some prompts on your cell phone that will guide you thru the process of clearing different errors. In addition you can also visit their website selfservice.dstv.com to clear a E30-4 confirming your subscription error on your DStv Decoder.
Am I able to clear a E48-32 There is no signal on this platform to?
Unfortunately some error notification cannot be cleared by using the DStv self service platform. E48-32 is one of those errors. Therefore if you do have such an error you will need to refer back to your installation. Even Though we recommend you to use a well experienced DStv accredited installer to maintain your DStv installation. There is some points you could follow to rectify the problem yourself. Consequently we previously published a series of articles to assist DStv subscribers with this process.
Here is links to previous articles that could assist you to clear a E48-32 Error.
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