Realising that you need DStv repairs can be hugely annoying – especially when you are sitting down to watch something and you suddenly experience problems. The good news is that repairs do not have to cost the earth or cause you too much stress.
To help you get your favourite channels back up and running, we’ve put together a simple guide to DStv repairs.
A Simple Guide to DStv Repairs
The first thing to note is that it is always safest to get help from an accredited Multichoice repair and installation expert rather than taking the risk of trying to do the repairs yourself. Unless you have experience in fixing dishes or decoders, you can end up causing more damage that will cost a great deal more than the cost of a qualified repair company.
There are many different problems that are caused by any number of things. Trying to fix things without understanding the root cause will often end up causing you more stress.
With that said, what are the most common issues that require repair and what are the signs that things are going wrong? Let’s take a look.
Dish repairs.
DStv dish problems are caused by several things. In South Africa, weather can often wreak havoc with dishes. Strong wind and rain can cause dishes to lose signal. Even a slight change in alignment can result in poor reception.
Over time, older dishes can also begin to take a bit of strain. Rather than replacing the dish entirely, it is worth getting help from an expert to see if the dish can be adjusted or repaired. This will cost far less than replacing the dish.
Decoder repairs.
Decoder repairs include physical issues with decoders as well as programming issues. If you are experiencing problems and you have checked that the dish is fine, it is likely the decoder that requires repair.
Electrical short-circuit caused by power cuts (common in South Africa – particularly during loadshedding) may require a new decoder. Other smaller issues can be fixed without the need to replace your decoder. Ultimately, it will depend on what the problem is and how easily it can be resolved. Once again, this is why it is a good idea to get expert advice rather than self-diagnosing the problem.
Whatever type of repair you may need, Optimal TV is here to help. We offer high-quality DStv repairs that ensure you can get back to enjoying your favourite shows as quickly as possible.
Click here for more information on why choosing the right DStv installer is so important and why we highly recommend it.
Hi need someone to repair a DECODER XPLORA ULTRA or if it is unrepairable a letter for my insurance.
Good day Lenie
We can do basic repairs at our Electronic repair Shops
If it is not repairable we will be able to supply you with a report for the insurance.
There is also a possibility that you could have some damage to the installation, especially when a power surge is suspected.
Our DStv installers will be able to assist onsite.
Contact us if you need any assistance.
hi please help my decoder is off
Good day Yvonne
I am not sure what you are experiencing.
We are able to assist if you are in the Pretoria or Centurion area
Contact Us
My decoder have sound only there is no pictures showing to my tv
Good day Julia
It is a common problem for a DStv decoder to loose sound or picture or even both.
First try to reboot the decoder this might help.
Switch the power off feeding the decoder.
leave it for 10 seconds and switch it on again
My decoder
refused to power on
Good day Sandra
If you did check the power connections and all seem fine.
I suggest you have your decoder checked by a DStv agency.
Alternatively you can contact a accredited installer in your area for assistance onsite.
Optimal TV can assist if you are in our service area (Pretoria and Centurion) Contact us
My decoder refuse to power on
Good day Nyeleti
If you do have a decoder problem I suggest you take it to your nearest DStv agency to have it checked out.
You can also try another power adaptor if it doesn’t light up.