E30-4 We are confirming your subscription Error
Have you ever seen this error notification on your DStv system? E30-4 We are confirming your subscription. This may take a few minutes. Dail *120*68584# or visit selfservice.dstv.com to clear this error. The DStv SMS reset is quite easy and painless. Next to a E48-32 There is no signal error an E30-4 error is most common. Also E16 error codes that is account related. Therefore knowing what to do when you get one of these errors is crucial.
We do have a DStv Explora for sale in our online shop. There is amongst other products more than one DStv decoder for sale. One that will suit your needs.
What causes a E30-4 Error?
First of all let us start with what will cause a E30-4 Error. When your DStv decoder loses signal for a extended period of time it loses connection with the DStv satellite. Consequently when the connection is restored your DStv decoder needs to verify your account status. Therefore when this process is initiated your DStv decoder will display a E30-4 We are confirming your subscription Error.
What can I do to clear a E30-4 Error?
In conclusion this error does not mean that your DStv account is in arrears. This error will most probably clear with in the next 5 minutes. Therefore no action is needed but this isn’t always the case. Sometimes the error persist and intervention is needed.
The onscreen notification gives you two ways to clear this error on their self service platform. Firstly you can dial *120*68584#. By doing this you will receive some prompts on your cell phone that will guide you thru the process of clearing different errors. In addition you can also visit their website selfservice.dstv.com to clear a E30-4 confirming your subscription error on your DStv Decoder.
Am I able to clear a E48-32 There is no signal on this platform to?
Unfortunately some error notification cannot be cleared by using the DStv self service platform. E48-32 is one of those errors. Therefore if you do have such an error you will need to refer back to your installation. Even Though we recommend you to use a well experienced DStv accredited installer to maintain your DStv installation. There is some points you could follow to rectify the problem yourself. Consequently we previously published a series of articles to assist DStv subscribers with this process.
Here is links to previous articles that could assist you to clear a E48-32 Error.
Searching for signal or no signal E48-32
DStv searching for signal – obstruction
Contact Us
Furthermore if you need any assistance with your DStv system. Optimal TV is there to assist you. We serve the greater Pretoria and Centurion area. Contact us now
Reconnected to my Dstv E30-4 after a long time,installer came for reconnections & was paid but nothing to view,visited Bronkhorspruit offices where i was advised to update software myself using a remote control,but still not working, they even make me to buy new batteries, but they didn’t touch the decoder and remote or test
Dear Makgogo
I suggest that you get an Multichoice accredited installer to inspect your installation.
There might be a faulty cable or product failure.
Kind regards
Karel
Its being two weeks now I paid DStv but it’s only channel 100
Good day Molaoli
For account queries it would most probably be set to call DStv direct 0112892222.
We as accredited DStv installers do not have all the insights they have when it comes to accounts.
Kind regards
Karel
Hi, E30-4 long time out of service. Paid up a few days ago already. Please confirm and connect ASAP, please. Only channel 100 right now.
Thanks in advance
Good day Vincent
You can follow our tips on clearing a error yourself by selecting this LINK to our article.
If this doesn’t help I suggest you call the DStv call center 0112892222 for assistance.
I have done all the software upgrades up to date but my long use decoder still bring E30-4 but the installer still said I should on the decoder down
Good day Arowolo
I don’t quite understand what your installers advice is but I suggest that you take your decoder to the nearest branch to check.
My DSTV write this E30-4 and I paid it
Dear Lihopolo
You can clear the e30-4 error yourself.
Follow this link for assistance.
Kind regards
Karel
It’s been 2 weeks now my decoder says we are confirming your account
Good day Tsholofelo
If you did try all the DIY tips on how to clear a DStv E30-4 error,
I suggest you contact DStv on 011289222 for assistance.
I have this E30-4 error on my DSTV decoder system, have call care center several time and several reset done on it, yet the error is still there. Have also visited an accredited distributors office, who did same reset without any picture showing. I really don’t happy at this situation. Kindly help or suggest something to help address this situation please.
Good day
We have some articles available on our website that covers some basic DIY tips to help you solve your DStv signal problem.
follow this link for some tips https://optimaltv.co.za/recent-posts/
After you tried all the available tips and still experience signal problems. It is time to call in the professionals. It is time to get a DStv accredited installer to assist you.
Optimal TV is DStv accredited and we have 19 years experience in the DStv installation field. We service the Pretoria and Centurion area.
Call us now for assistance 0123337772
does the signal cause E30
Good day
Yes you are most probably experiencing a problem with signal on your DStv installation.
We have some articles available on our website that covers some basic DIY tips to help you solve your DStv signal problem.
follow this link for some tips https://optimaltv.co.za/recent-posts/
After you tried all the available tips and still experience signal problems. It is time to call in the professionals. It is time to get a DStv accredited installer to assist you.
Optimal TV is DStv accredited and we have 19 years experience in the DStv installation field. We service the Pretoria and Centurion area.
Call us now for assistance 0123337772
Hi I have been not using my DStv decoder for a long time but now I have paid for it and there is no signal and there is E30 on my TV set how can I clear it
Good day Philbert
You can follow our article on how to clear DStv errors
Regards
Karel
I have an E 30 I have tried calling customer care but they aint helping what should i do?
Good day Fadhilo
If customer care can’t help you to clear the error there might be something wrong with the decoder.
I suggest you take the box to a DStv agency or branch to have it checked out.
Kind regards
Karel
Clear error E30-0
Good day
You are able to clear errors on the DStv Self service platforms.
Read our article on how to clear errors for some assistance.
Its an e 30 error that is giving me problem
Hi Qhawe
If you tried all the self help tips in our article and self help channels offered by DStv.
I suggest you give them a call on 0112892222
How can I rectify this problem. Customer or smartcard details are incorrect.
Dear Kobie
You will need to contact Multichoice for assistance 011 289 2222
Kind regards
Karel
We called Dstv about 6hrs ago , regarding the E30-0 but nothing has been solved. Can you please solve the problem. We can’t pay dstv while we don’t access to watch it
Dear Victor
We do not have access to the DStv accounting system.
We are able to assist you with onsite support.
Our service area include Pretoria and Centurion area.
Kindly call us to setup an appointment
0123337772
Regards
Karel
Good day, i have an Explora as my primary decoder and a DSD U3 for my extra view. recently i have been getting an E30-4 error message. I have tried one of my older decoders(same model) and made contact with the customer service for them to link the new smart card and decoder They have and cleared out all error messages but i am still getting the same error code. What can i do to clear it?
Thank you
Dear Shawn
The E30-4 error is a subscription issue. DStv must be able to clear it for you.
As DStv installers we will be able to help you rectify any installation problem. But unfortunately we will not be able to assist with account activations.
If the problem persists we will be able to send a DStv accredited installer to your premises to assist.
Our service area include the Pretoria and Centurion area.
Contact us
Kind regards
Karel
Type here..i have e 30 problem on my dstv started on 02 nov till now.i have already paid my subscription on this date but still happening.I went to the nearest office but no help,iam very disappointed on your dstv because it is of no use.thanks.Phumla
Dear Phumla
It is really horrible to have such an experience.
Unfortunately we do not have access to the DStv account system.
We are not DStv we are DStv accredited installers only.
You can dial *120*68584# or visit http://www.selfservice.dstv.com or call 0112892222 for assistance.
Kindly see the instructions as we discuss it in our post
E30-4 We are confirming your subscription
Kind regards
I have the same problem of E30_4 error it is been days now..am not happy at all paying the money for entertainment and not getting the good service from multichoice and at the end I have to pay other money for new month Please assist..it only shows the dish channel 100 only .. please From Sannie
Good day
You will need to phone DSTV 0112892222 or use the website for assistance http://www.dstv.com.
Kindly note that we offer onsite support but it is not a free service.
If you would like us to send a DStv accredited installer to assist you kindly call us on 0123337772 to setup an appointment.
Kind regards
Karel
I have a problem my DStv don’t play all the channels I pay for other one always say there is no signal what must I do m stress please help
Good day Sthembile
Missing channels is usually related to a setup problem.
Would you like us to send a DStv installer to investigate the problem?
Kindly give us a call on 0123337772 to setup an appointment
What steps must I follow to reauth my decoder and clear that E30-4 error
Good day Steve
You can reboot all the decoders and see if that works.
Also check the connections.
If this does not solve you problem you should have a technician check your installation.
If you would like us to assist you, kindly give us a call on 0123337772
Regards
Karel
Error E30-0 we are confirming subscription
Good day Zinhle
If you are receiving a “E30 we are confirming subscription” it most probably is not an installation error.
You are able to clear the error yourself on the selfservice porthole on the DSTV website.
Have a look at this link for more info.
Kind regards
Karel
Good day
I was having problem with error E30-0 on my decoder on13/03/2020 I go to multichoces pertoria on 14/03/2020 one of angent said we can’t fix it you need to replace with new one .I replaced with new one and now I still have that problem with error E30-0 my decoder have 1 month.. please assist me
Good day
You should be able clear the e30 from self service on the DStv website http://www.dstv.com
We can also assist you onsite.
kindly give us a call to setup an appointment 0123337772
Kind regards
Karel
My decoder is writing something on the screen with no pictures nd on top is writing E 30-0
Good day Pheello
It sounds like a problem on your account.
Follow this link for assistance to clear the error
Kind regards
Karel
Please i dont know what is happening with our dstv decoder since yesterday no signal and we have money on our account is has been out or service this is what shows on the screen
we are reconfirming you subscription that will take few minit and we have reboot out decoder more than 20 time still yet nothing even sent a message to 30333 with decoder number no feedback
Good day Julius
You are welcome to follow the instructions on our article regarding clearing DStv error codes.
Kind regards
Karel
Please clear this error E30-4 for me
Smartcard number 10023708323 we call them but Error still there
Good day Martin
You can follow this easy steps to clear a DStv error.
Just follow the this link
Kind regards
Karel
What causes E30-0
Good Day Leo
E30-04 We are confirming your subscription, is usually a result of a decoder that was off or disconnected from the DStv dish for a while.
It should come back on after a few minutes.
If not follow our quick steps to clear a DStv error on this link
Kind regards
Karel
My DStv is giving me a Installation Wizard on the screen how do I get rid of this message
Good day Aletta
Kindly have a look at our article on how to clear DStv errors.
Kind regards
Karel
After how many minutes it takes to confirm my subscription?
Good day Elliott
It should only take a few minutes.
If it takes longer you can follow the steps in our article regarding how to clear DStv errors yourself.
Regards
Karel
Hello
My DStv explora
It doesn’t work
.on the screen is written …. currently unable to view this channel !! What is that
E 108-4
Good day Joel
I suggest you reset the decoder to factory default.
If the problem with your Explora decoder persist, you should have it checked at a DStv agency.
Regards
Karel
My dstv have an error e30-0 on IUC 7034195551 I did payment early this morning
Good day Zinhle
We do not have access to the DStv accounts.
You will need to contact them for account issues.
Regards
Karel
Hie.does the decoder eventually show pictures after going for days with the error 30-4.
And also I have cleared the error several times on the WhatsApp platform but it still showing the error msg
Good day Troy
If you do not have any joy on the WhatsApp platform, I suggest you give DStv a call 0112892222
Regards
Karel
Good day Troy
No you will need to contact DStv customer support if the E30-4 error is not cleared.
0112892222
Regrards
Karel
Hello DStv I’m not happy with your service at all I have payed full amount for this month’s R160 but still plays DStv channel 100.It keeps on saying we are confirming your subscription and it’s been weeks now
Good day Jane
If you did try all the self help options mentioned in our articles.
I suggest you contact DStv direct 0112892222.
Hi my name is talu it’s being a week since my dstv showing e30-0 , confirming subscription for the whole week come on tired of this shit……..
Good day Talu
I suggest you contact DStv direct if you tried all our tips and self service options.
011 289 2222.
I have E30-0 on my smartcard IUC:7036005649
Good day Barnaba
If you struggle to clear errors using the self help platforms offered by DStv discussed in the following article Link
You can call them for assistance 0112892222
Regards
Karel
I just regret subscribing my DStv it has no solution I’ve done what I was asked to I even called customer care it wasn’t connecting I’m so disappointed 😡
Good day Frank
We are DStv accredited installers, we can unfortunately not assist with account issues.
I paid the subscription but it shows channel 100 when I try to access other channels it displays e30-4,tried calling the call centre but I got no help, it’s so frustrating considering that I paid but I cnt watch the channels
Good day Thabo
I agree that it is frustrating not to have your service active.
If you did call the call center and they were not able to assist you should have the DStv decoder checked.
The DStv call center will also be able to escalate your E30-4 issue their internal technicians to investigate.
Regards
Karel
E30-0 error please fix the error
Good day Jiloza
You are able to clear the error E30-0 thru the DStv self help channels.
If you still struggle I suggest you call DStv on 0112892222
Kind regards
Karel
Subscribed to my DStv yesterday and it has not been activated..it keeps showing E30
Then another notification pops up E48-32what do I need to do😔😣
Good day Charles
If your decoder gives you an E48-32 error there is an installation problem.
I suggest you get an DStv technician to have a look at your reception.
If you are in the Pretoria or Centurion area we will be able to assist.
Contact us
I want to reconnect my decoder error E30-4
Good day Boitumelo
If you made a payment on your DStv account you should be able to clear the E30-4 error by using DStv’s self-service channels.
You can get some tips and more details from our article on how to clear a DStv e16 error yourself.
Regards
Karel
Kindly clear my Dstv error code E30-4 My customer number is14640560
Good day Sk
If you do struggle to clear an error on your DStv decoder, I do suggest you call them direct on 0112892222.
You can also use their self help options discussed in our article just follow this link.
Can i fixed E30-4 on my decoder
Good day Heskay
Yes you are able to clear it on the self help channels supplied by DStv.
Or if you do not have success you can call them on 0112892222
Why do I get E30-0 error almost daily and I have to phone to get it cleared. Meanwhile I miss out on 10 to 15 minutes of interupted program. Latest the whole first 7 laps of F1 race
Good day
Unfortunately I don’t have an idea what could cause this problem.
The E30-0 error is an activation related problem and could be the smart card.
I suggest you take the box to a DStv Branch or agency to have it checked out.
I paid my DSTV account last week Friday since 5 years not paid is Compact still today not played but played this last Monday other channels played other not played after that channels stoped to played right now is 100 playing only my error is 30.4 but is not available in your chatbot please open my channels and watch
Good day Hillary
A E30-4 error is account related.
You will need to contact DStv direct.
If there is a problem with your DStv installation we can assist.
Our service area includers the Pretoria and Centurion areas.
Contact Us to setup an appointment.
A E30-4 error it’s been days now my explora decoder died so had someone from customer service change to my old account but it’s still showing channel 100
Good day Precious
The E30-4 error is an account activation issue.
You will need to contact DStv for assistance 0112892222
I subscribe since yesterday but not reflect pls help me
Good day Ganiya
If subscribed to a DStv package the services should be active.
I suggest you call DStv on 0112892222 for assistance.
We can assist with installation and repair of DStv products.
So if you suspect a fault with your installation we should be able to assist if you are in our service area.
I subscribe since yesterday and still showing E30-4 done all I could already please help…..
1050499380
Good day
I suggest you use the self help options discussed in our article “E30-4 We are confirming your subscription” and “How to fix a DStv E16 Error yourself”
Our you could call DStv on 011 289 2222 for assistance
My account is showing E30-4 can you please clear this error
Good day Simon
I suggest you try the advice in our article “E30-4 We are confirming your subscription”
You could also consider reading our article “E16 DStv error DIY” it could also be helpful.
If you still have no you I suggest you give DStv a call on 0112892222 of visit your closest branch.
Already done it all but still the error persist E30 it’s been 3 days already
Good day Boykie
If you did try all the self help tips available in our article “E30-4 We are confirming your subscription”
You could consider reading our article “E16 DStv error DIY” it could also be helpful.
If you still have no you I suggest you give DStv a call on 0112892222 of visit your closest branch.